Find answers to common questions about our services
We currently serve Nairobi and its surrounding areas including Westlands, Kilimani, Karen, Runda, and Parklands. We are expanding to cover more areas soon.
Our prices vary depending on the type and size of the cleaning job. Standard cleaning starts from KSh 3,000, deep cleaning from KSh 5,000, and office cleaning is customized based on your needs. Contact us for a free quote.
No, we bring all necessary cleaning supplies and equipment. We use eco-friendly, professional-grade products that are safe for your family and pets.
Yes, all our cleaners are thoroughly vetted, background-checked, trained, and insured. Your safety and security are our top priorities.
You can book through our website by filling the booking form, calling us on +254-712-345-678, or sending an email to info@cleanzer.co.ke. We'll confirm your booking within 24 hours.
We accept M-Pesa, bank transfers, and credit/debit cards. Payment can be made before or after the service is completed.
Yes, you can reschedule or cancel up to 24 hours before your scheduled appointment without any charges. Please contact us as soon as possible to make changes.
Yes, we offer same-day emergency cleaning services subject to availability. Additional charges may apply for urgent bookings.
We offer a 100% satisfaction guarantee. If you're not happy with our service, contact us within 24 hours and we'll come back to re-clean the areas at no extra cost.
Yes, we offer services on Saturdays from 8:00 AM to 5:00 PM. Sunday services are available upon request with prior booking. We're closed on public holidays.